Privacy Policy

Rusty Spoon Art is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA), 4 of 2013.

By using this website, you consent to the data practices described in this policy.

We collect the following types of information:

• Personal Information: Name, email address, phone number, physical address, payment details, and order history.

• Technical Information: IP address, browser type, device type, pages visited, and time spent (via Wix analytics tools).

• User-Generated Content: Any reviews, questions, or messages submitted through forms or emails.

• When you fill out contact forms or place orders on our website

• When you subscribe to newsletters or interact with us on social media

• Automatically through cookies and similar technologies (as dictated by Wix and their marketplace add-ons)

We use your personal information to:

• Process and deliver your orders

• Respond to your enquiries or customer service requests

• Send order updates and marketing (only if opted-in)

• Improve user experience on the website

• Comply with legal obligations (e.g. invoicing and tax compliance)

By submitting your personal information to us, you give us consent to process and store your data for the purposes outlined above. You may withdraw your consent at any time by emailing us at info@rustyspoonart.co.za.

We do not sell or rent your personal information. We may share information:

• With service providers (e.g. Wix, Yoco payment processors, courier services)

• When legally required by South African law

• To protect the rights and safety of Rusty Spoon Art and its users

All third-party providers are required to comply with data protection laws and only use the information for specified purposes.

As a data subject, you have the right to:

• Access your personal data

• Correct or delete inaccurate data

• Object to the processing of your data

• Lodge a complaint with the Information Regulator: https://www.justice.gov.za/inforeg/

We use Wix’s secure hosting infrastructure with SSL encryption. Only authorised personnel have access to personal information. Despite our best efforts, no method of transmission is 100% secure.

This website uses cookies for functionality and analytics. You can manage or disable cookies in your browser settings. By continuing to use the site, you consent to the use of cookies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have any questions about this policy or wish to access or update your personal information: Email: info@rustyspoonart.co.za